![]() ![]() Please let us know how we may further assist you, Thank you. Your feedback is important to us and can help us locate and address potential bugs within the software. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. You may need to experiment with the sensitivity settings in the app and camera placement to get the ideal setting. When placing your camera try to avoid situations where the subject would move straight toward the camera if possible. The more the object must "cross" the front of the camera the better the detection reliability. PIR sensors work optimally when the camera is mounted around looking down somewhat and the subject of detection passes across their front. The range/sensitivity of the motion sensor can be adjusted via the True Detect Motion Sensitivity settings bar in the app. pets/small animals) may need to be a little closer before they are detected. vehicles) may detect a little further away and less intense heat sources (e.g. Your camera can detect the movement of a person up to 32ft / 10m from the camera when on the highest True Detect Motion Sensitivity settings. ![]() ![]() We are sorry to hear about your most recent experience with our Swann Wireless Camera. D Dolphon, Thank you for reaching out to us and sharing your feedback. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |